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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Bornhoft

July 29, 2025

5  out of  5
rating by Mary Bornhoft
"LeAnna Beauchene is AMAZING!! I asked for a document that I couldn’t find. She had it to me within minutes!!!!"
We responded:
"Thank you Mary! We are so appreciative of you and your family!"
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Don Burton

July 16, 2025

5  out of  5
rating by Don Burton
"The office staff is always helpful with my questions."
We responded:
"Thank you Don. You've been a wonderful customer with us for many years and we are so grateful for you."
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Wei Shi

July 11, 2025

5  out of  5
rating by Wei Shi
"Jenni is very patient and professional in getting our home and auto insured. We had great experience in this cooperation!"
We responded:
"We appreciate that you took the time to leave us such a kind review. THANK YOU."
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Christine Olsen

July 10, 2025

5  out of  5
rating by Christine Olsen
"LeAnna did a wonderful job adding a vehicle to our family auto insurance plan. We have been with this office for over twenty-five years and a very pleased with each interaction. She worked with our son and then myself with clear back-and-forth emails in a timely manner. Thank you, LeAnna!"
We responded:
"Thank you Christine. Your family has always special to us and we are so happy to have you as part of our State Farm family."
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Melba Jensen

July 9, 2025

5  out of  5
rating by Melba Jensen
"Jay Bergmeier and his Office Manager, LeAnna, have been great people to work with. Thanks!"
We responded:
"Thank you so much for leaving us a review Melba. We adore working with you and your loved ones. "
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John Tucker

July 3, 2025

5  out of  5
rating by John Tucker
"Provide prompt and professional response to inquiries."
We responded:
"Thank you John for leaving us a review. We hope you all had a wonderful Holiday season so far!"
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Aiden Knopik

June 20, 2025

5  out of  5
rating by Aiden Knopik
"The Bergmeier office has been extremely easy to work with. LeAnna helped find me local agents after I moved out of state, and transferred my information for an easy quote and transfer."
We responded:
"Thank you Aiden! We are all so excited for your new adventures, and we wish you the absolute best!"
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Jim Reiser

May 24, 2025

5  out of  5
rating by Jim Reiser
"LeAnna and her colleagues have always been there for me and my family. We truly appreciate their service and friendship!! Jim"
We responded:
"Jim we absolutely enjoy working with you and your family, and all you do in our community! Thank you so much!"
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Dorothy Larson

May 22, 2025

5  out of  5
rating by Dorothy Larson
"LeAnna is always very pleasant and helpful."
We responded:
"We appreciate you greatly Dorothy! Thank you for taking the time to leave us this shout out!"
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Steven Dunn

May 22, 2025

5  out of  5
rating by Steven Dunn
"This agency is the staffed with the best people i have ever worked with. Whole staff is friendly and helpful. Special shout out to Leanna. Jay has a great staff."
We responded:
"Steven thank you for leaving us a review. We absolutely adore working with you and your family, and it means so much to us to have families like yours in our lives. "
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Chris Olmscheid

May 8, 2025

5  out of  5
rating by Chris Olmscheid
"LeAnna is wonderful. She’s always very helpful and prompt."
We responded:
"Thank you Chris! We do all we can to respond to our customers as timely as possible. We really appreciate the time you took out of your day to leave us this message. Thank you for all you do!"
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Vilburn Family

May 7, 2025

5  out of  5
rating by Vilburn Family
"They took the time to explore the different possibilities for insuring my soon to be teen driver. I walked out feeling well informed and confident that I was getting the best service possible. LeAnna does an amazing job."
We responded:
"We are so appreciative of you and your family. It is thanks to customers like you that we come to work each day and strive to provide the best experience possible. Thank you so much for taking the time to recognize our team!"
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Frank

April 23, 2025

5  out of  5
rating by Frank
"The ladies down at JB State Farm really go above and beyond to help my small business function day to day!"
We responded:
"Frank we appreciate you very much! We will always do all we can to help and we are so happy to have you as part of our State Farm Family!"
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David Chezem

April 18, 2025

5  out of  5
rating by David Chezem
"Jay, LeAnna, and the entire Bergmeier Agency staff are exceptional people to work with. They are courteous, professional, knowledgeable, and integral in their business dealings with clients. I could not ask for a better group of people to handle my insurance needs!"
We responded:
"Thank you David! We are so fortunate to get to know individuals like yourself, and incredibly grateful to have you as a part of our State Farm family. We appreciate you more than you know!"
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Cindy Gessert

April 16, 2025

5  out of  5
rating by Cindy Gessert
"I have worked with Jay and his team for over 20 years. They understand the needs of their clients. They are professional, responsive and knowledgeable and a trusted partner!"
We responded:
"Thank you for taking the time to review our office Cindy! We appreciate all you do and we are so grateful we get to work with you."
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Scratcher

April 11, 2025

5  out of  5
rating by Scratcher
"We have been with this State Farm location for over 10 years. I have always had great interactions with their local staff getting many of my questions answered in a timely manner. Top notch!"
We responded:
"Thank you Kent! We are so happy you've all been a part of our Jay Bergmeier State Farm Family. We appreciate you all so very much!"
Profile photo of Jacqueline Stransky

Jacqueline Stransky

July 19, 2024

1  out of  5
rating by Jacqueline Stransky
"Dropped my insurance without notifying me wasn’t even late on payment it’s because they didn’t know how my step dad who was on insurance was related to me. When they called me to ask they asked hello is this (step dads name) I said no and they hung up. When I tried to reconnect they want to change me more for loss of coverage when I was never told they dropped me in first place. I contacted them at 230 today and sent me a message back at 5pm the second they close. On a Friday. Good luck getting answers if they decide to drop your insurance too without notifying you."
We responded:
"Thank you for reaching out to us. We take all customer concerns very seriously. We can see that you had several messages between a team member in this office throughout the afternoon on Friday. We are unclear why you indicate that no response was given to you until 5:00PM. During those conversations, we advised you that our office reached out to you on several occasions between April and June of this year. Notices had also been mailed out to you from our corporate office. Our office did not terminate your coverage. Unfortunately, we never received a response back regarding the underwriting inquiry, and never received a response back for the non-pay notice we contacted you for as well. With a lapse in coverage and no evidence of insurance in place for a period of time, the quotes we have available to you are reflecting a gap in coverage. Our team worked several options out for you on Friday afternoon to try and give you the best possible coverages at a rate as close to what you were previously paying. We do not make or create the insurance rates for State Farm. We input the information we are provided, and our system generates a quoted premium based on that information. During our office hours on Monday through Friday from 8:30AM to 5:00PM, we respond as quickly as possible to all customer communications. None of the additional messages you sent to us after 5:00PM on Friday, nor this Google review, were accessible until the office was open today. As we mentioned to you on Friday, we are still more than happy to look through options with you. "
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Bob Neville

January 23, 2024

5  out of  5
rating by Bob Neville
"Customer service is as good as you can get! Quick, efficient, and reliable. Jay’s staff is top notch and friendly. Have been a client for 20+ years!"
We responded:
"Thank you so much for taking the time to leave us a review Bob. We strive to be there for our customers, and you've always been wonderful to work with. We are very happy you are a part of our State Farm family!"
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Greg Tillotson

December 13, 2023

5  out of  5
rating by Greg Tillotson
"Friendly and great service."
We responded:
"Thank you for the kind words. We truly appreciate you, and your faith in us to take care of your insurance needs."
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Eric Neratka

November 22, 2023

5  out of  5
rating by Eric Neratka
"Great People to work with"
We responded:
"Thank you so much for the kind review. We look forward to continuing to work with you in the future. "
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Mark Beles

November 7, 2023

5  out of  5
rating by Mark Beles
"Everytime I either call or come in the office, ALL the Ladies are helpful, friendly and explain any questions I have. I enjoy my experiences everytime..Now if prices increases could stop!!lol, I would love it even more. Thank you Pamela for assisting me today with my questions..."
We responded:
"We truly enjoy working with you and your family and thank you so much for leaving us a review! We understand that price changes along with life changes can bring forth some challenges, and we will always do our best to see where we can help. "
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Tim D

October 25, 2023

5  out of  5
rating by Tim D
"Always great , prompt and courteous service!"
We responded:
"Thank you for your kind words and for letting others know how we operate. We are grateful you put your trust in us."
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Josh Esterling

October 24, 2023

5  out of  5
rating by Josh Esterling
"This agency always takes care of me. They were proactive in connecting with me after my move from Utah to figure out my discounts and make sure things were squared away. They are always positive and treat me with value whenever I reach out to them. I have a good experience with them every time whether that be over the phone or in person. Thank you, Team!"
We responded:
"Thank you so much for taking the time to leave us such a kind review. We strive to provide excellent customer service for everything client, and we are so happy to have you as part of our State Farm family!"
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Jared Samuelson

October 13, 2023

5  out of  5
rating by Jared Samuelson
"Great service and everyone at the office is friendly and wonderful to work with."
We responded:
"We truly appreciate your feedback Jared, and we thank you so much for taking the time to do so. You are very important to us. "
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Michelle Riley

October 10, 2023

5  out of  5
rating by Michelle Riley
"I have been with State Farm for years and love working with LeAnna! She is so nice and friendly and always responds in a timely manner. I love she gives me different options when I need to switch coverage and always trying to do what she can to get me the best coverage and premium."
We responded:
"Thank you for being one of the best parts of our State Farm Family! We take great pride and honor in servicing all of our customers, and we truly appreciate your feedback! "