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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ann Racette

March 16, 2026

5  out of  5
rating by Ann Racette
"Leanna is amazing! She remembers me and all my children and is extremely friendly. I have been with Jay since my teens and am now in my late 40’s. I couldn’t recommend them enough!"
We responded:
"Thank you so much for your kind words and continued loyalty over the years! We’re thrilled to hear that we have made such a positive impression and that you and your family feel well cared for. It means a lot to us to have customers like you who trust us through the years. We look forward to continuing to serve you and your family for many years to come!"
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Cynthia Willis

March 5, 2026

1  out of  5
rating by Cynthia Willis
"Had been with them for over 15 years and over constant rate increases the final straw was that they had been charging me for my adult son (out of state) for almost 5 years! Receptionist had no compassion. Left to new insurance and price was about $2500 cheaper for homeowners and 3 cars. NOW issue is it’s been over two months and still haven’t received the $3500 refund for the homeowners policy premium!! Keep getting told check is in the mail. Do not recommend. Added: we requested you remove our son’s car and him from our policy when he moved BUT you did not remove him from all the cars. I appreciate your escalation twice for the refund check but that still doesn’t explain why it is not being sent as my address has not changed and it’s been almost two months. Also, I was told I would get a return call which has not happened yet."
We responded:
"We appreciate the feedback and acknowledge your long-standing relationship with us. We have worked closely with your family for many years, and we take all concerns very seriously. We rely on our policyholders to notify us of changes, such as your adult son moving out of state. We had no record of a prior notification or request regarding your adult son, yet we took immediate action once you made us aware. Additionally, insurance rates are set by each State and each insurance carrier's actuarial team, and are beyond our control, much like mail delivery time. We have twice escalated your missing refund check to our corporate offices, and we will continue to do so if this still goes unresolved. All staff members in this office are licensed insurance professionals that are trained to assist our customers, and as your local representatives there are limitations to our capabilities. Should you continue to experience challenges regarding your refund check, or have any additional items to address, we kindly ask that you contact our office directly for more prompt assistance. "
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Dorothy Larson

February 25, 2026

5  out of  5
rating by Dorothy Larson
"LeAnna is always very pleasant and helpful."
We responded:
"We appreciate you greatly Dorothy! Thank you for taking the time to leave us this shout out!"
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Mark Mordeson

February 16, 2026

5  out of  5
rating by Mark Mordeson
"Always very friendly, great communication, fast responses, and very easy to work with. They’ve been helpful at every step and always follow through. I’ve had a great experience working with LeAnna and everyone else and would highly recommend them."
We responded:
"Thank you for continuing to trust in us and allow us to protect what matters most to you and your family. We are so grateful for you all!"
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Doug Heskett

February 14, 2026

5  out of  5
rating by Doug Heskett
"My wife and I stopped at the office to ask some questions related to the purchase of a different car. We were treated with great courtesy and professionalism. We were satisfied with the information provided, as well as the concern for our opinions and comfort."
We responded:
"Doug, we appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! "
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Marty Jastram

February 12, 2026

5  out of  5
rating by Marty Jastram
"I've worked w/ LeAnna since she's been at this office. She's always been great to work with. If she couldn't answer my ?'s on the spot, she'd research, & get me the answer's pretty quickly. I'm very pleased w/ her service/help. I know she's busy."
We responded:
"You rock, Marty! We appreciate your support and your positive review. "
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John C

February 11, 2026

5  out of  5
rating by John C
"Best customer service team! Always helpful and looking for solutions to my requests."
We responded:
"We sincerely appreciate your recognition of our commitment to delivering exceptional customer service. Thank you so much!"
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Don Coil

February 6, 2026

5  out of  5
rating by Don Coil
"LeAnna always does a fabulous job of handling any questions or claims that we have!"
We responded:
"Don, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you!"
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Yankeeleon 12

January 31, 2026

5  out of  5
rating by Yankeeleon 12
"LeAnn was great to work with."
We responded:
"Yankeeleon, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you!"
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Ella Miller

January 15, 2026

5  out of  5
rating by Ella Miller
"I was cold called by a man named DJ and he was very pleasant. If I didn’t already have State Farm through my father’s policy, I would have signed up through DJ. Shoutout to him!"
We responded:
"Hello Ella and thank you for the review. We don't actually have anyone in our office by that name. Could I maybe help you find the State Farm office that this individual called you from so he may get the recognition you intended? "
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Steven Morrison

January 15, 2026

5  out of  5
rating by Steven Morrison
"Always helpful and insightful. Very quick to respond and get things done for me"
We responded:
"Thank you for trusting and choosing us for your insurance needs. We greatly appreciate you and your family!"
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Peter Nipp

January 5, 2026

5  out of  5
rating by Peter Nipp
"Robin does a fabulous job for our family's insurance needs at Jay Bergmeier State Farm. We appreciate all your comprehensive help and enjoy working with you! Thanks, Pete"
We responded:
"Thank you for taking the time to leave us a review Pete! Happy New Year!"
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Sheli Grovijohn

December 31, 2025

5  out of  5
rating by Sheli Grovijohn
"Leanna from State Farm was very helpful, she was very professional explaining everything to me and did not hang up until she said any more questions you have for me and I really appreciated that because I did not feel rushed off the phone thank you, State Farm and Leann"
We responded:
"Sheli, thank you so much for taking the time to leave us a review. We truly are here to help any way that we can and are so grateful to work with individuals like yourself. Thank you and Happy New Year!"
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Douglas Wheeler

December 17, 2025

5  out of  5
rating by Douglas Wheeler
"LeAnna did an awesome job helping me with my home and auto insurance needs. It was a great experience."
We responded:
"We are so thrilled we get to work with you! Thank you for leaving us this wonderful review!"
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J

December 15, 2025

3  out of  5
rating by J
"Poor follow up."
We responded:
"We sincerely apologize for any frustrations, and we would be happy to help. Unfortunately, we don't recognize you as a customer of this office, either currently or in the past few years. Please call our office at (402) 895-7500 so we can address your concerns directly, or assist you in the right direction. Thank you."
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Karen Gilbreath

December 15, 2025

5  out of  5
rating by Karen Gilbreath
"Was looking for cheaper rates because our precious company increased our house insurance. We had been State Farm customers for over 46 years. Changed last year when we purchased a home. Was not the right move we realized. Came back to the tried and true. Jeni was a great help and explained everything. And has been a smooth transfer back to State Farm. We are very pleased!"
We responded:
"Thank you for such wonderful feedback! We are so happy to have your family with us, and we truly appreciate the time you took to leave this message. Thank you and Happy Holidays!"
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Gretna Plumbing & Drain

December 9, 2025

5  out of  5
rating by Gretna Plumbing & Drain
"Highly Recommend Jay Bergmier and his staff. Always there when you need them."
We responded:
"Thank you for taking the time to leave our office a review. We couldn't be all that we are today without great customers like you! "
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Ralph Murdock

November 25, 2025

5  out of  5
rating by Ralph Murdock
"Robin Mauch is an outstanding agent--very knowledgeable, bright, responsive, honest and helpful. I highly recommend Ms. Mauch as an agent."
We responded:
"Ralph thank you so much for leaving a wonderful review! We are very grateful and appreciative! HAPPY HOLIDAYS!"
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Siobhan Thompson

November 14, 2025

5  out of  5
rating by Siobhan Thompson
"Savannah was very quick to respond and helpful, definitely recommend."
We responded:
"Thank you for leaving us a review Siobhan! We truly appreciate it."
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Haley Brogren

November 4, 2025

5  out of  5
rating by Haley Brogren
"During the process of recently purchasing a new home, we were seeking new homeowners insurance quotes and, despite prior experience showing me State Farm was one of the more expensive carriers, I elected to contact Jay’s office based on reviews. I could NOT be happier that I did and that is solely due to Jenni in his office. From the very beginning, she has been an absolute gem. Not only was she so kind and courteous, but she was also exceptionally thorough and went above and beyond to be helpful and ensure we were getting the best and most cost-effective coverage possible. I probably got quotes from 10 different carriers/agencies and not one other person asked me things about our new home that Jenni did that resulted in amazing savings to us on our premiums. She made me feel like, to her, it was less about their office making a sale and more about our family getting the best coverage for the best price. Why didn’t all the other people do what Jenni did? I’m convinced this is just a reflection of her as a person and I could not be more impressed and grateful. Thank you to Jay’s agency for helping us and an extra special thanks to Jenni - you really made a positive impact to us in this process and we can’t thank you enough!"
We responded:
"Wow! This is all so incredibly kind of you to say. We strive for excellence and care, and your family has been such a wonderful surprise to us all. Thank you again!"
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tom werner

October 29, 2025

5  out of  5
rating by tom werner
"Excellent service and timely response"
We responded:
"We are so happy to have you as part of our State Farm Family. Thank you so very much for all you do!"
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Angie Koeneman

October 24, 2025

5  out of  5
rating by Angie Koeneman
"Leanne is absolutely the BEST in the office! So helpful, polite and responds quickly!!"
We responded:
"Thank you for recognizing our team and efforts. You've been a part of our State Farm family for so many years and we are so grateful for you!"
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Teena Albert

October 23, 2025

5  out of  5
rating by Teena Albert
"Was an easy, quick and friendly experience to add my new vehicle to my insurance policy."
We responded:
"Thank you for leaving us such a wonderful review! "
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Randy Mawhiney

October 22, 2025

5  out of  5
rating by Randy Mawhiney
"Always great service."
We responded:
"We are so appreciative of your family. Thank you for taking the time to give us a positive shout!"
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CORE Dance Company

October 3, 2025

5  out of  5
rating by CORE Dance Company
"We enjoy working with LeAnna and have had a great experience with her."
We responded:
"Thank you CORE Dance Company for taking the time to review our office. Great customers like you are exactly why we love what we do."